FAQs

For Round Us it is very important to help small businesses with the best tools to reach customers and provide with the best information for customers about mobile services. This is a guide to the frequently asked questions to help navigate and get the most of the app, we always look for ways to connect customers with small business, if you can’t find an answer, please contact us by email at:

[email protected]

Please let us know how can we help

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Thank you for using Round Us, if it is your first time using Round Us app, you will be asked a couple of questions to help you get the best out of the app and your necessities . If you need services or food refer to “ARE YOU A USER?” button.

If you are an entrepreneur or have a business and you want to be discovered or want your customers and potential customers to find you refer to “ARE YOU A BUSINESS?” button.

When you click on “ARE YOU A USER?” button for the first time, you will be directed to a second screen that will give you options to login to Round Us app, you can log in by Facebook, Google, Apple if you prefer you can also sign up by clicking “SIGN UP” on the bottom of the screen

To sign up after you click in “SIGN UP” button you will be directed to another screen where you can can input your Name, phone number, email address, password and confirm your password entries, once that data is on the system you will be directed to the next screen to confirm your phone number, input the code in the screen, the code will be sent to your phone as a text

After completing sign up process you will be directed to a profile screen, where you will have the ability to change your picture by clicking in the plus sign, options of uploading picture will appear:

  • Take a photo
  • Browse

Complete as well “My address” for the accurate search results when you are looking for food or services around your area.

For concerns about your location, please refer to terms of use and conditions.

You can return to profile page by clicking in home screen, menu, view profile and to edit it in the pen in the top right corner

In the main screen by default you will be focused in the city of your profile, but you can always look for food or services using the map and moving it from areas you need.

You can change from map to list by clicking in the blue list button on the left lower corner and all the services will be enlisted as well as the option to search for specific business or service

Several times when you hire a service, make sure you have communication with them, when an order is cancelled most of the times is because it is in conflict with their route, please maintain communication with your business to find a proper time to schedule your appointment.

The costs for business is $10 monthly or $90 annually if so they choose

For customers is $0.50 for transaction

If you have more questions, please let us know, visit our page at roundusllc.com for more information, we gladly will help you get the most of it, thank you your being part of Round Us community

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